Legal
At Oneticketify, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, disclose, and protect the information gathered through our online booking and ticketing service.
Personal Information
When you use our service to make bookings or purchase tickets, we may collect personal information such as your name, email address, phone number, billing address, and payment details.
Booking Information
We collect information related to your bookings and ticket purchases, including the dates, times, locations, and types of events or services you book.
Device Information
We may collect information about the device you use to access our service, including your IP address, browser type, and operating system.
Usage Information
We may collect information about how you use our service, such as the pages you visit, the features you use, and the actions you take.
To Provide Services
We use your personal information to process your bookings and ticket purchases, communicate with you about your bookings, and provide customer support.
For Marketing Purposes
With your consent, we may use your contact information to send you promotional emails or newsletters about our products and services, or to inform you about special offers and promotions.
To Improve Our Service
We may use the information we collect to analyse trends, track user interactions, and improve the functionality and user experience of our service.
To Ensure Security
We may use your information to detect and prevent fraud, unauthorised access, and other security incidents.
Service Providers
We may share your information with third-party service providers who help us operate our service, process payments, or provide other services on our behalf. These parties are bound by confidentiality obligations and may not use your data for any other purpose.
Legal Requirements
We may disclose your information where required to do so by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and your options regarding your data.
We retain your personal information for as long as necessary to fulfil the purposes set out in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymise it.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and deliver relevant content. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of our service.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on this page with an updated effective date. Your continued use of our service after such changes constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at privacy@oneticketify.com.